Outpatient and Inpatient
DASA operates on the outpatient and hospital market offering a wide range of Diagnostic Medicine services at its Service Units and in partner hospitals.
For the conduction o laboratory exams, the samples are collected at service units and transported to the nearest central laboratory. Approximately 90% of the results of routine exams can be picked up at the units or safely accessed on the internet on the same day in which the samples are collected or within 24 hours. The other exams require more than one day for processing and, on average, are delivered in two days.
The central laboratories process the samples of the Service Units and also non-urgent tests samples, collected at hospitals served by DASA, when they do not process the tests internally. Urgent exams are analyzed at DASA’s own hospital unit.
For diagnostic imaging services, all imaging units have on-site doctors that assess the patient, the acquisition of their images and the elaboration of the results. Additionally, we have a Reports Center, in which the images from the Service Units are analyzed. As soon as the report is ready, it is sent back to the Unit and the customer can pick it up.
Another service provided by Outpatient and Hospital segment is the multi-functional clinical research for pharmaceutical corporations. Such surveys usually involve the execution of diagnostic tests in volunteers and the analysis of the results over longer periods, months, or even years.
The graphs below show the development of the operations of DASA on the Outpatient and Hospital market:
In December 2005, DASA acquired 100% of Laboratório Alvaro, a company providing clinical services, located in the city of Cascavel, State of Paraná.
Founded in 1968, Laboratório Alvaro has been operating on the Laboratory Support market since 1994, processing samples collected at approximately 5,000 clinical analysis laboratory throughout Brazil.
Its support operations are present in the main state capitals of the country by means of sales representatives and regional offices responsible for the sales and services process and for coordinating the collection of samples throughout Brazil.
The acquisition represented the entry of DASA in the Laboratory Support market, which has been growing significantly in recent years.
The Laboratory Support service includes the following stages:
Study of laboratory locations and planning of the collection routes;
Sending the support material to the accredited laboratory;
Collection at the accredited laboratory of the biological material that will be analyzed;
Standardized transport of the material by using appropriate means of transportation, according to the region and complexity of the examination;
Packaging of the samples in chilled cabinets for screening, up to the sample distribution process and conduction of the exams by the technical unit;
Storage of material in the Serum Storage - a serum store-and-retrieval system;
Availability of the reports by means of an online system;
All professionals involved are trained for the receipt and analysis of samples from the accredited laboratories. The investment in and the care about logistics aim at meeting the need for quick and safe transport of samples from different regions. The business plan of DASA still presupposes the processing structure optimization of the central laboratories, the increase of the base of laboratories served and the expansion of services offered to laboratories served by the brand Alvaro.
The public health sector in Brazil is managed by the Sistema Único de Saúde - SUS (Single Health System), created in 1988 and responsible for the public health structure - hospitals, clinics, research centers and service stations.
To make up for the service lack in the sector, private providers can be part of the SUS network by means of contracts awarded in public bidding processes. At this level, the payment is determined by the service provided: clinical analyses, surgeries or treatments.
With the acquisition of CientíficaLab in July 2007, DASA began its clinical analysis services for the public health sector, a market on which it hadn’t worked before and that represented a new growth direction within the strategic plan of the company. Currently, DASA provides clinical analysis and diagnostic imaging services in various States of Brazil (São Paulo, Rio de Janeiro, Minas Gerais, Goiás, Espírito Santo, Pernambuco, Bahia and Alagoas).
Support: includes the sample transport and central processing. In this case, Científica supplies the collection material, provides training for the civil servants and, in some cases, reforms at the units to ensure the service quality;
Outpatient: in addition to the support service, it encompasses the patient service and the sample collection;
Hospital: refers to patient care, exam collection, local processing for emergency exams, transport and central processing for the other exams.
The growth strategy of CientíficaLab is based on the execution of contracts with new customers and on the increased service provision to existing customers by offering a greater number of exams.
There are more than 55,000 public hospitals with significant expansion opportunities for the services of DASA for the Brazilian public health sector.
Last updated December 27, 2016 - 13:14